Shipping policy
Shipping Policy
At Jewel Kraft, we work to make sure your order reaches you safely and on time.
1. Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed.
2. Delivery Time
Once shipped, orders are generally delivered within 5–7 business days, depending on your location and the courier service.
3. Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you place your order.
4. Order Tracking
Once your order is shipped, you may receive a tracking link or tracking details so you can follow your delivery.
5. Delays
Delivery times may be affected by factors such as weather, holidays, courier delays, incorrect address details, or other circumstances beyond our control.
6. Incorrect Address
Please make sure your shipping address and contact details are correct before placing your order. Jewel Kraft may not be responsible for delays or additional charges caused by incorrect or incomplete information.
7. Damaged Package
If your package arrives damaged, please record an unboxing video and contact us as soon as possible. The unboxing video may be required to process a claim.
Contact Us
For shipping-related questions, contact:
Email: Jewelkraft0130@gmail.com