Shipping policy

Shipping Policy

At Jewel Kraft, we work to make sure your order reaches you safely and on time.

1. Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed.

2. Delivery Time

Once shipped, orders are generally delivered within 5–7 business days, depending on your location and the courier service.

3. Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you place your order.

4. Order Tracking

Once your order is shipped, you may receive a tracking link or tracking details so you can follow your delivery.

5. Delays

Delivery times may be affected by factors such as weather, holidays, courier delays, incorrect address details, or other circumstances beyond our control.

6. Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order. Jewel Kraft may not be responsible for delays or additional charges caused by incorrect or incomplete information.

7. Damaged Package

If your package arrives damaged, please record an unboxing video and contact us as soon as possible. The unboxing video may be required to process a claim.

Contact Us

For shipping-related questions, contact:

Email: Jewelkraft0130@gmail.com